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<h1>Terms of Use</h1>
<p><strong>Last updated:</strong> [DATE]</p>
<h2>1. Company Information</h2>
<p><strong>GoSiteMe</strong><br>
[COMPLETE ADDRESS IN QUEBEC]<br>
Quebec Business Number: [NEQ]<br>
Phone: 1 (833) GOSITEME<br>
Email: [EMAIL]</p>
<h2>2. Jurisdiction and Language</h2>
<p>These terms of use are governed by the laws of the Province of Quebec and Canada. In case of dispute, Quebec courts will have exclusive jurisdiction.</p>
<p><strong>Language:</strong> These terms are written in French. An English version is available upon request.</p>
<h2>3. Services Offered</h2>
<p>GoSiteMe offers the following services:</p>
<ul>
<li>Web and WordPress hosting</li>
<li>Domain name registration and transfer</li>
<li>Website design and development</li>
<li>Artificial intelligence services</li>
<li>24/7 technical support</li>
</ul>
<h2>4. Consumer Rights (Consumer Protection Act)</h2>
<p>In accordance with Quebec's Consumer Protection Act:</p>
<ul>
<li><strong>Cancellation period:</strong> You have a 10-business-day cooling-off period to cancel your contract without penalty</li>
<li><strong>Price transparency:</strong> All fees, taxes, and surcharges are clearly indicated</li>
<li><strong>Warranties:</strong> Our services are guaranteed according to stated conditions</li>
<li><strong>Dispute resolution:</strong> You may contact the Quebec Consumer Protection Office</li>
</ul>
<h2>5. Privacy Protection</h2>
<p>In accordance with Law 25 (formerly Bill 64) and the Act Respecting the Protection of Personal Information in the Private Sector:</p>
<ul>
<li><strong>Consent:</strong> We collect your personal information only with your explicit consent</li>
<li><strong>Use:</strong> Your information is used only for the purposes for which it was collected</li>
<li><strong>Access and rectification:</strong> You may access your information and request rectification</li>
<li><strong>Deletion:</strong> You may request deletion of your personal information</li>
<li><strong>Localization:</strong> Your data is stored in Canada in compliance with Quebec requirements</li>
</ul>
<h2>6. Hosting Conditions</h2>
<h3>6.1 Service Availability</h3>
<p>We guarantee 99.9% availability of our hosting services. Service credits may be provided if not met.</p>
<h3>6.2 Backup and Security</h3>
<p>We perform daily automatic backups. However, we recommend clients maintain their own backups.</p>
<h3>6.3 Acceptable Use</h3>
<p>It is prohibited to use our services for:</p>
<ul>
<li>Illegal or defamatory content</li>
<li>Spam or fraudulent activities</li>
<li>Computer attacks</li>
<li>Violation of intellectual property rights</li>
</ul>
<h2>7. Domain Names</h2>
<p>Domain registration and renewal are subject to respective registry policies. We do not guarantee domain name availability.</p>
<h2>8. Web Design</h2>
<p>Web design projects include:</p>
<ul>
<li>Limited number of revisions based on chosen package</li>
<li>Estimated delivery times (not guaranteed)</li>
<li>Intellectual property transferred after complete payment</li>
</ul>
<h2>9. Payments and Billing</h2>
<p><strong>Taxes:</strong> All prices are in Canadian dollars and subject to GST (5%) and QST (9.975%).</p>
<p><strong>Payment methods:</strong> Credit cards, bank transfer, PayPal</p>
<p><strong>Billing:</strong> Monthly, annually, or as agreed</p>
<h2>10. Refund Policy</h2>
<p>Full refund within 30 days of purchase, subject to the following conditions:</p>
<ul>
<li>No abusive use of the service</li>
<li>Written refund request</li>
<li>Domain registration fees not included in refund</li>
</ul>
<h2>11. Limitation of Liability</h2>
<p>Our liability is limited to the amount paid for the service in the 12 months preceding the incident. We are not responsible for indirect or incidental damages.</p>
<h2>12. Force Majeure</h2>
<p>We are not responsible for service interruptions caused by events beyond our control (power outages, natural disasters, etc.).</p>
<h2>13. Modification of Terms</h2>
<p>We reserve the right to modify these terms with 30 days' notice. Modifications will be published on our website.</p>
<h2>14. Contact and Support</h2>
<p><strong>Technical support:</strong> 24/7 by chat, phone, or email</p>
<p><strong>French support:</strong> Available</p>
<p><strong>Consumer Protection Office:</strong> 1-888-672-2556</p>
<h2>15. Final Provisions</h2>
<p>If any provision of these terms is found to be invalid, the other provisions remain in force. These terms constitute the complete agreement between the parties.</p>
<p><strong>For any questions regarding these terms, contact us:</strong><br>
Phone: 1 (833) GOSITEME<br>
Email: [EMAIL]<br>
Address: [COMPLETE ADDRESS]</p>
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