 Server : Apache/2 System : Linux server-15-235-50-60 5.15.0-164-generic #174-Ubuntu SMP Fri Nov 14 20:25:16 UTC 2025 x86_64 User : gositeme ( 1004) PHP Version : 8.2.29 Disable Function : exec,system,passthru,shell_exec,proc_close,proc_open,dl,popen,show_source,posix_kill,posix_mkfifo,posix_getpwuid,posix_setpgid,posix_setsid,posix_setuid,posix_setgid,posix_seteuid,posix_setegid,posix_uname Directory : /home/gositeme/domains/gositeme.com/public_html/whmcs/lagom2/ |
{if isset($RSThemes['pages'][$templatefile]) && file_exists($RSThemes['pages'][$templatefile]['fullPath'])}
{include file=$RSThemes['pages'][$templatefile]['fullPath']}
{else}
{if $errormessage}
{include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage additionalClasses='alert-primary'}
{/if}
{*
-- Start of integration code --
- Integration code for: Premium Support Tickets For WHMCS from ModulesGarden
- Module URL: https://www.modulesgarden.com/products/whmcs/premium-support-tickets
*}
{if $PremiumSupportTickets && $PremiumSupportTickets.canCreate}
<div class="alert alert-lagom alert-primary alert-info alert-premium-support-tickets">
<div class="alert-body">
{$PremiumSupportTickets.haveInCreatePointsMsg} <b class="ticket-points">{$PremiumSupportTickets.havePoints}</b>
</div>
</div>
<script type="text/javascript">
{literal}
$(document).ready(function() {
$('select[name=deptid]').change(function() {
window.location.href = 'submitticket.php?step=2&deptid='+$(this).val();
});
});
{/literal}
</script>
{/if}
{* -- End of integration code -- *}
<form method="post" action="{$smarty.server.PHP_SELF}?step=3" enctype="multipart/form-data" role="form">
<div class="section">
<div class="section-header">
<h2 class="section-title">{$LANG.ticketinfo}</h2>
</div>
<div class="section-body">
<div class="panel panel-default panel-form">
<div class="panel-body">
<div class="row">
<div class="form-group col-md-6">
<label for="inputName">{$LANG.supportticketsclientname}</label>
<input type="text" name="name" id="inputName" value="{if $loggedin}{$clientsdetails.fullname}{else}{$name}{/if}" class="form-control{if $loggedin} disabled{/if}"{if $loggedin} disabled="disabled"{/if} />
</div>
<div class="form-group col-md-6">
<label for="inputEmail">{$LANG.supportticketsclientemail}</label>
<input type="email" name="email" id="inputEmail" value="{$email}" class="form-control{if $loggedin} disabled{/if}"{if $loggedin} disabled="disabled"{/if} />
</div>
</div>
<div class="row">
<div class="form-group {if $relatedservices && $RSThemes['pages'][$templatefile] && $RSThemes['pages'][$templatefile]['config']['hideTicketPriority'] != "1"}col-md-4{else}col-md-6{/if}">
<label for="inputDepartment">{$LANG.supportticketsdepartment}</label>
<select name="deptid" id="inputDepartment" class="form-control" onchange="refreshCustomFields(this)">
{foreach from=$departments item=department}
<option value="{$department.id}"{if $department.id eq $deptid} selected="selected"{/if}>
{$department.name}
</option>
{/foreach}
</select>
</div>
{if $relatedservices}
<div class="form-group {if $RSThemes['pages'][$templatefile] && $RSThemes['pages'][$templatefile]['config']['hideTicketPriority'] != "1"}col-md-4{else}col-md-6{/if}">
<label for="inputRelatedService">{$LANG.relatedservice}</label>
<select name="relatedservice" id="inputRelatedService" class="form-control">
<option value="">{$LANG.none}</option>
{foreach from=$relatedservices item=relatedservice}
{if isset($RSThemes['pages'][$templatefile]) && $RSThemes['pages'][$templatefile]['config']['hideInactiveServices'] == "1" && !empty($RSThemes['pages'][$templatefile]['config']['hideInactiveServicesStatus'])}
{include file="$template/includes/tickets/hide-inactive-services.tpl" type="related-services"}
{/if}
{if !$hiddeStatus}
<option value="{$relatedservice.id}" {if $relatedservice.id eq $selectedservice} selected="selected"{/if}>
{if $relatedservice.groupName}{$relatedservice.groupName} - {/if}{$relatedservice.name} ({$relatedservice.status})
</option>
{/if}
{/foreach}
</select>
</div>
{/if}
{if $RSThemes['pages'][$templatefile] && $RSThemes['pages'][$templatefile]['config']['hideTicketPriority'] != "1"}
<div class="form-group {if $relatedservices}col-md-4{else}col-md-6{/if}">
{*
-- Start of integration code --
- Integration code for: Premium Support Tickets For WHMCS from ModulesGarden
- Module URL: https://www.modulesgarden.com/products/whmcs/premium-support-tickets
*}
{if $PremiumSupportTicketsAddonIsActive}
<label for="inputPriority">{$LANG.supportticketspriority}</label>
<select name="urgency" id="inputPriority" class="form-control">
<option value="High"{if $urgency eq "High"} selected="selected"{/if}>
{$LANG.supportticketsticketurgencyhigh} - {$PremiumSupportTickets.requiredPlusHigh} SCP
</option>
<option value="Medium"{if $urgency eq "Medium" || !$urgency} selected="selected"{/if}>
{$LANG.supportticketsticketurgencymedium} - {$PremiumSupportTickets.requiredPlusNormal} SCP
</option>
<option value="Low"{if $urgency eq "Low"} selected="selected"{/if}>
{$LANG.supportticketsticketurgencylow} - {$PremiumSupportTickets.requiredPlusLow} SCP
</option>
</select>
{* -- End of integration code -- *}
{else}
<label for="inputPriority">{$LANG.supportticketspriority}</label>
<select name="urgency" id="inputPriority" class="form-control">
<option value="High"{if $urgency eq "High"} selected="selected"{/if}>
{$LANG.supportticketsticketurgencyhigh}
</option>
<option value="Medium"{if $urgency eq "Medium" || !$urgency} selected="selected"{/if}>
{$LANG.supportticketsticketurgencymedium}
</option>
<option value="Low"{if $urgency eq "Low"} selected="selected"{/if}>
{$LANG.supportticketsticketurgencylow}
</option>
</select>
{/if}
</div>
{/if}
</div>
</div>
</div>
</div>
</div>
<div class="section">
<div class="section-header">
<h2 class="section-title">{$LANG.contactmessage}</h2>
</div>
<div class="section-body">
<div class="panel panel-default panel-form">
<div class="panel-body">
<div class="row">
<div class="form-group col-md-12">
<label for="inputSubject">{$LANG.supportticketsticketsubject}</label>
<input type="text" name="subject" id="inputSubject" value="{$subject}" class="form-control" />
</div>
<div class="form-group col-md-12">
<label for="inputMessage">{$LANG.contactmessage}</label>
<textarea name="message" id="inputMessage" rows="12" class="form-control markdown-editor" data-auto-save-name="client_ticket_open">{$message}</textarea>
</div>
</div>
</div>
</div>
</div>
</div>
{if isset($sensitiveDataEnabled) && $sensitiveDataEnabled}
{include file="$template/core/extensions/SensitiveDataManager/sensitive_data_ticket_open.tpl"}
{/if}
<div class="section">
<div class="section-header">
<h2 class="section-title">{$LANG.supportticketsticketattachments}</h2>
</div>
<div class="section-body">
<div class="panel panel-default panel-form">
<div class="panel-body">
<div class="row">
<div class="col-md-9">
<div class="file-input form-control">
<input type="file" name="attachments[]" id="inputAttachments" class="form-control" />
<span class="file-input-button btn btn-default">
{$rslang->trans('support.select_file')}
</span>
<span class="file-input-text text-light">{$rslang->trans('support.no_file_selected')}</span>
</div>
<div id="fileUploadsContainer"></div>
</div>
<div class="col-md-3">
<button type="button" class="btn btn-primary-faded btn-block add-extra-attachement mob-m-t-2x" data-nofiletext="{$rslang->trans('support.no_file_selected')}" data-selectfiletext="{$rslang->trans('support.select_file')}" data-removetext="{$LANG.orderForm.remove}">
<i class="ls ls-plus"></i>{$LANG.addmore}
</button>
</div>
</div>
<p class="ticket-attachments-message">
{$LANG.supportticketsallowedextensions}: {$allowedfiletypes} ({lang key="maxFileSize" fileSize="$uploadMaxFileSize"})
</p>
</div>
</div>
</div>
</div>
<div id="customFieldsContainer">
{include file="$template/supportticketsubmit-customfields.tpl"}
</div>
<div id="autoAnswerSuggestions" class="m-t-4x"></div>
{if $captcha->isEnabled()}
<div class="login-captcha">
{include file="$template/includes/captcha.tpl"}
</div>
{/if}
<div class="form-actions">
<input type="submit" id="openTicketSubmit" value="{$LANG.supportticketsticketsubmit}" class="btn btn-lg btn-primary disable-on-click{$captcha->getButtonClass($captchaForm)}" />
<a href="supporttickets.php" class="btn btn-lg btn-default">{$LANG.cancel}</a>
</div>
</form>
{if $kbsuggestions}
<script>
jQuery(document).ready(function () {
getTicketSuggestions();
});
</script>
{/if}
{/if}