 Server : Apache/2 System : Linux server-15-235-50-60 5.15.0-164-generic #174-Ubuntu SMP Fri Nov 14 20:25:16 UTC 2025 x86_64 User : gositeme ( 1004) PHP Version : 8.2.29 Disable Function : exec,system,passthru,shell_exec,proc_close,proc_open,dl,popen,show_source,posix_kill,posix_mkfifo,posix_getpwuid,posix_setpgid,posix_setsid,posix_setuid,posix_setgid,posix_seteuid,posix_setegid,posix_uname Directory : /home/gositeme/domains/gositeme.com/public_html/whmcs/lagom2/ |
{if isset($RSThemes['pages'][$templatefile]) && file_exists($RSThemes['pages'][$templatefile]['fullPath'])}
{include file=$RSThemes['pages'][$templatefile]['fullPath']}
{else}
{if $invalidTicketId}
{include file="$template/includes/alert.tpl" type="danger" title=$LANG.thereisaproblem msg=$LANG.supportticketinvalid}
{else}
{if $closedticket}
{include file="$template/includes/alert.tpl" type="info" msg=$LANG.supportticketclosedmsg}
{/if}
{if $errormessage}
{include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage}
{/if}
{/if}
{if !$invalidTicketId}
<div class="panel panel-default panel-ticket-reply panel-collapsable hidden-print">
<div class="panel-heading" id="ticketReply" data-toggle="collapse" data-target="#ticketReplyBox" aria-expanded="true" aria-controls="ticketReplyBox">
<div class="collapse-icon pull-right">
<i class="ls ls-caret {if !$postingReply}plus{else}minus{/if}"></i>
</div>
<h4 class="panel-title">
<i class="lm lm-pen"></i> {$LANG.supportticketsreply}
</h4>
</div>
<div class="{if !$postingReply} collapse{/if}" id="ticketReplyBox" aria-labelledby="ticketReply">
<div class="panel-body">
<form method="post" action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&postreply=true" enctype="multipart/form-data" role="form" id="frmReply">
<div class="row">
<div class="form-group col-sm-6">
<label for="inputName">{$LANG.supportticketsclientname}</label>
<input class="form-control" type="text" name="replyname" id="inputName" value="{$replyname}"{if $loggedin} disabled="disabled"{/if}>
</div>
<div class="form-group col-sm-6">
<label for="inputEmail">{$LANG.supportticketsclientemail}</label>
<input class="form-control" type="text" name="replyemail" id="inputEmail" value="{$replyemail}"{if $loggedin} disabled="disabled"{/if}>
</div>
</div>
<div class="form-group">
<label for="inputMessage">{$LANG.contactmessage}</label>
<textarea name="replymessage" id="inputMessage" rows="12" class="form-control markdown-editor" data-auto-save-name="client_ticket_reply_{$tid}">{$replymessage}</textarea>
</div>
<div class="row form-group">
<div class="col-12">
<label for="inputAttachments">{$LANG.supportticketsticketattachments}</label>
</div>
<div class="col-sm-9">
<div class="file-input form-control">
<input type="file" name="attachments[]" id="inputAttachments" class="form-control" />
<span class="file-input-button btn btn-default">
{$rslang->trans('support.select_file')}
</span>
<span class="file-input-text text-light">{$rslang->trans('support.no_file_selected')}</span>
</div>
<div id="fileUploadsContainer"></div>
</div>
<div class="col-sm-3">
<button type="button" class="btn btn-primary-faded btn-block add-extra-attachement" data-nofiletext="{$rslang->trans('support.no_file_selected')}" data-selectfiletext="{$rslang->trans('support.select_file')}" data-removetext="{$LANG.orderForm.remove}">
<i class="ls ls-plus"></i>{$LANG.addmore}
</button>
</div>
<div class="col-12">
<div class="ticket-attachments-message">{$LANG.supportticketsallowedextensions}: {$allowedfiletypes} ({lang key="maxFileSize" fileSize="$uploadMaxFileSize"})</div>
</div>
</div>
<div class="form-actions">
<input class="btn btn-primary" type="submit" name="save" value="{$LANG.supportticketsticketsubmit}" />
<input class="btn btn-default" type="reset" value="{$LANG.cancel}" onclick="jQuery('#ticketReply').click()" />
</div>
</form>
</div>
</div>
</div>
<div class="panel panel-info visible-print-block">
<div class="panel-heading">
<h3 class="panel-title">
{$LANG.ticketinfo}
</h3>
</div>
<div class="panel-body container-fluid">
<div class="row">
<div class="col-md-2 col-xs-6">
<b>{$LANG.supportticketsticketid}</b><br />{$tid}
</div>
<div class="col-md-4 col-xs-6">
<b>{$LANG.supportticketsticketsubject}</b><br />{$subject}
</div>
<div class="col-md-2 col-xs-6">
<b>{$LANG.supportticketspriority}</b><br />{$urgency}
</div>
<div class="col-md-4 col-xs-6">
<b>{$LANG.supportticketsdepartment}</b><br />{$department}
</div>
</div>
</div>
</div>
{foreach from=$descreplies key=num item=reply}
<div class="ticket-reply{if $reply.admin} staff{/if}">
<div class="ticket-reply-top">
{if $RSThemes.addonSettings.show_gravatar_image == 'displayed'}
<div class="client-avatar client-avatar-md">
<img src="https://www.gravatar.com/avatar/{$reply.email|md5}{if $RSThemes.addonSettings.gravatar_placeholder && $RSThemes.addonSettings.gravatar_placeholder != "default"}?d={$RSThemes.addonSettings.gravatar_placeholder}{/if}" alt="Avatar">
{* TODO: Sprawdzać które logo ma być wyświetlane na jakim tle? *}
{if $reply.admin && $RSThemes.logoSquareInverse}
<div class="staff-reply">
<a href="{if $lagom_logo_url}{$lagom_logo_url}{else}{$WEB_ROOT}/index.php{/if}" class="logo"><img src="{$WEB_ROOT}{$RSThemes.logoSquareInverse}" alt="{$companyname}"/></a>
</div>
{/if}
</div>
{/if}
<div class="user">
<div class="user-info">
<span class="name">
{if $RSThemes.addonSettings.show_gravatar_image == 'hidden'}
<i class="ls ls-user"></i>
{/if}
{$reply.name}
</span>
<span class="type">
<span class="type_name">{lang key='support.requestor.'|cat:$reply.requestor.type_normalised}</span>
</span>
</div>
<div class="date">{$reply.date}</div>
</div>
</div>
<div class="ticket-reply-message markdown-content">
{$reply.message}
{if $reply.ipaddress}
<hr>
{lang key='support.ipAddress'}: {$reply.ipaddress}
{/if}
{if $reply.id && $reply.admin && $ratingenabled}
<div class="clearfix">
{if $reply.rating}
<div class="rating-done">
{for $rating=1 to 5}
<span class="star{if (5 - $reply.rating) < $rating} active{/if}"></span>
{/for}
<div class="rated">{$LANG.ticketreatinggiven}</div>
</div>
{else}
<div class="rating" ticketid="{$tid}" ticketkey="{$c}" ticketreplyid="{$reply.id}">
<span class="star" rate="5"></span>
<span class="star" rate="4"></span>
<span class="star" rate="3"></span>
<span class="star" rate="2"></span>
<span class="star" rate="1"></span>
</div>
{/if}
</div>
{/if}
</div>
{if $reply.attachments}
<div class="ticket-reply-attachments">
<strong>{$LANG.supportticketsticketattachments} ({$reply.attachments|count})</strong>
{if $reply.attachments_removed}({lang key='support.attachmentsRemoved'}){/if}
<ul>
{foreach from=$reply.attachments key=num item=attachment}
{if $reply.attachments_removed}
<li>
<i class="ls ls-minus"></i>
{$attachment}
</li>
{else}
{$attachmentArray = "."|explode:$attachment}
{$attachmentExtension = '.'|cat:{$attachmentArray|@end}}
{$attachmentName = $attachment|replace:".{$attachmentExtension}":""}
<li>
<a href="dl.php?type={if $reply.id}ar&id={$reply.id}{else}a&id={$id}{/if}&i={$num}">
<i class="lm lm-document"></i>
<div class="attachment-container">
<span class="attachment-name">{$attachmentName}</span>
<span class="attachment-extension">{$attachmentExtension}</span>
</div>
</a>
</li>
{/if}
{/foreach}
</ul>
</div>
{/if}
</div>
{/foreach}
{/if}
{/if}