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/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
/*!40103 SET TIME_ZONE='+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
DROP TABLE IF EXISTS `tbltickets`;
/*!40101 SET @saved_cs_client     = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
CREATE TABLE `tbltickets` (
  `id` int(10) NOT NULL AUTO_INCREMENT,
  `tid` varchar(128) COLLATE utf8_unicode_ci DEFAULT NULL,
  `did` int(10) NOT NULL,
  `userid` int(10) NOT NULL,
  `contactid` int(10) NOT NULL,
  `requestor_id` INT(10) UNSIGNED NOT NULL DEFAULT '0',
  `prevent_client_closure` tinyint(1) NOT NULL DEFAULT '0',
  `name` text COLLATE utf8_unicode_ci NOT NULL,
  `email` text COLLATE utf8_unicode_ci NOT NULL,
  `cc` text COLLATE utf8_unicode_ci NOT NULL,
  `c` text COLLATE utf8_unicode_ci NOT NULL,
  `ipaddress` varchar(64) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `title` text COLLATE utf8_unicode_ci NOT NULL,
  `message` text COLLATE utf8_unicode_ci NOT NULL,
  `status` varchar(64) COLLATE utf8_unicode_ci NOT NULL,
  `urgency` text COLLATE utf8_unicode_ci NOT NULL,
  `admin` text COLLATE utf8_unicode_ci NOT NULL,
  `attachment` text COLLATE utf8_unicode_ci NOT NULL,
  `attachments_removed` tinyint(1) NOT NULL DEFAULT '0',
  `lastreply` datetime NOT NULL,
  `flag` int(1) NOT NULL,
  `clientunread` int(1) NOT NULL,
  `adminunread` text COLLATE utf8_unicode_ci NOT NULL,
  `replyingadmin` int(1) NOT NULL,
  `replyingtime` datetime NOT NULL,
  `service` text COLLATE utf8_unicode_ci NOT NULL,
  `merged_ticket_id` int(11) NOT NULL DEFAULT '0',
  `editor` enum('plain','markdown','bbcode') COLLATE utf8_unicode_ci NOT NULL DEFAULT 'plain',
  `pinned_at` datetime DEFAULT NULL,
  `updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
  PRIMARY KEY (`id`),
  KEY `tid_c` (`tid`,`c`(64)),
  KEY `userid` (`userid`),
  KEY `date` (`date`),
  KEY `did` (`did`),
  KEY `merged_ticket_id` (`merged_ticket_id`,`id`),
  KEY `status` (`status`),
  KEY `merged_status_userid` (`merged_ticket_id`,`status`,`userid`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;