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Visual Flow Builder

AI-Powered IVR Builder

Design intelligent call flows without coding. Alfred handles intent detection — no more "Press 1 for Sales."

Nodes
Greeting
AI Intent Detection
Agent Router
Transfer
Voicemail
Payment
SMS Send
Webhook
Schedule
Survey
Condition

Configure Node

Pre-Built Templates

Start with a proven flow and customize it to your needs.

Customer Support

Full support flow with AI intent detection routing to Support, Sales, or Billing agents with escalation paths.

Greeting Intent Agent Escalate
Load Template

Appointment Booking

Automated appointment scheduling with AI agent, calendar integration, and SMS confirmation.

Greeting Agent Schedule SMS
Load Template

Simple Voicemail

Business hours check with AI agent during open hours and voicemail capture after hours.

Greeting Condition Agent / Voicemail
Load Template

IVR Analytics

Monitor call flow performance with real-time insights.

Total Calls Today
2,847
12.3% vs yesterday
Avg Handle Time
2:34
18% faster
AI Resolution Rate
87%
5.2% improvement
Caller Satisfaction
4.6/5
0.3 points

Call Volume (Last 7 Days)

Mon
2,134
Tue
2,521
Wed
2,963
Thu
2,312
Fri
2,698
Sat
1,334
Sun
1,126

Drop-off Analysis

Greeting
5%
Intent
8%
Queue Wait
22%
Agent Handling
12%
Resolved
87%

Ready to Build Your IVR?

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