Your front desk is buried in calls. Alfred books appointments, sends vaccination reminders, triages after-hours emergencies, and manages boarding — so your team can focus on animal care.
Your team loves animals — but the phones never stop ringing and the schedule is always chaos.
The average vet clinic gets 80–120 calls per day. Receptionists juggle scheduling, refill requests, and anxious pet parents while checking in patients at the counter.
30% of pets are overdue for vaccinations because reminders slip through the cracks. Missed vaccinations mean missed revenue and compromised pet health.
Worried pet parents call at 2 AM when their dog ate chocolate or their cat is vomiting. Without triage, they rush to expensive emergency clinics or wait anxiously until morning.
Double-bookings, missed pickup times, and lost feeding instructions create chaos. Paper-based boarding calendars can't keep up with phone and walk-in reservations.
Six AI-powered solutions designed for veterinary practices.
Alfred answers every call, checks provider availability, books wellness exams, sick visits, and surgeries, sends confirmations, and handles rescheduling — all by natural voice.
Automated text and email reminders when pets are due for vaccinations. Alfred tracks vaccination schedules, sends multi-touch reminders, and books the appointment in one message.
AI triage using your vet team's protocols. Alfred assesses urgency, routes true emergencies to on-call staff or the nearest emergency hospital, and provides home care guidance for non-urgent cases.
Handles boarding reservations, kennel availability, feeding instructions, medication schedules, and pickup coordination. Pet parents get daily updates with photos via text.
Pet parents text or call Alfred to request refills. Alfred verifies the prescription, checks with the vet if needed, and notifies the owner when it's ready for pickup or shipping.
Sends post-surgery or post-procedure care instructions via text. Alfred answers follow-up questions about medication, activity restrictions, and recovery milestones.
Three steps to an AI-powered veterinary receptionist.
Configure your clinic's appointment types, vet schedules, boarding capacity, and after-hours triage protocols. Alfred learns your practice.
Choose your AI voice, set up greetings, and define call flows for scheduling, emergencies, prescription refills, and boarding inquiries.
Integrate with Cornerstone, AVImark, or your preferred PIMS. Alfred reads and writes to your schedule and patient records in real time.
Alfred works with the practice management tools you already use.
See the impact on your veterinary practice.
| Metric | Before Alfred | With Alfred |
|---|---|---|
| Calls answered | 60–70% | 100% — every call |
| Vaccination compliance | 70% | 95%+ with reminders |
| After-hours support | Emergency clinic referral | AI triage & guidance |
| Boarding management | Paper calendar | Automated digital system |
| Prescription refills | Call in during hours | Text request anytime |
| Client follow-up | Sporadic, if time allows | Automated after every visit |
"Our clinic was missing 30% of incoming calls during peak hours. Since launching Alfred, every call gets answered, our vaccination compliance jumped from 68% to 94%, and after-hours triage reduced unnecessary emergency visits by half. Our receptionists finally have time to focus on the pets and people in front of them."Dr. Priya Sharma, DVMBow River Animal Hospital — Calgary, AB
Common questions from veterinary clinics.
Every call answered, every vaccine on time, every pet parent supported — 24/7.
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