Visual Flow Builder
AI-Powered IVR Builder
Design intelligent call flows without coding. Alfred handles intent detection — no more "Press 1 for Sales."
Configure Node
Pre-Built Templates
Start with a proven flow and customize it to your needs.
Customer Support
Full support flow with AI intent detection routing to Support, Sales, or Billing agents with escalation paths.
Greeting
Intent
Agent
Escalate
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Appointment Booking
Automated appointment scheduling with AI agent, calendar integration, and SMS confirmation.
Greeting
Agent
Schedule
SMS
Load Template
Simple Voicemail
Business hours check with AI agent during open hours and voicemail capture after hours.
Greeting
Condition
Agent / Voicemail
Load Template
IVR Analytics
Monitor call flow performance with real-time insights.
Total Calls Today
2,847
12.3% vs yesterday
Avg Handle Time
2:34
18% faster
AI Resolution Rate
87%
5.2% improvement
Caller Satisfaction
4.6/5
0.3 points
Call Volume (Last 7 Days)
Drop-off Analysis
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